HVAC technician working on a rooftop unit at dusk while his phone rings

Agentic reception for busy operators

Every missed call is a job
your competitor books.

Trade Reception Co. builds AI phone agents that answer 24/7, triage real emergencies, and book work straight into your calendar. When a call does slip through — or a web form comes in — our outbound callback agent rings them back before they call anyone else.

24/7
Line answered, nights and weekends
48 hrs
From signup to live on your number
0
Long-term contracts. Cancel anytime

If this is your problem — we have the solution.

Hear the agent

The leak

Voicemail doesn't win work

Nobody with a burst pipe, a cracked tooth or a legal deadline leaves a voicemail. They hang up and dial the next name on the list. Every ring-out is revenue walking out the door — and it happens most at exactly the hours you can't staff.

After-hours calls

The highest-intent, highest-value calls come in when the office is closed.

Mid-job calls

Your techs and staff can't stop what they're doing to answer the phone.

Dead web forms

A form filled at 11pm that gets a reply Monday morning is already lost.

No triage

Without screening, real emergencies sit in the same pile as price shoppers.

Any other industry

Not on the list? We build it to spec.

The three packaged verticals are just the ones we've templated. If your business runs on the phone, we'll write the intake questions, escalation rules and greeting around your workflow — then price it against how much call volume it has to carry.

Roofing & RestorationLandscaping & Lawn CareAuto Repair & DetailingVeterinary ClinicsReal Estate & Property ManagementPest ControlCleaning ServicesAccounting & BookkeepingChiropractic & PhysioSalons & BarbershopsMoving & StorageAnything else that lives on the phone

Custom pricing

Same structure, scoped to your build

Custom Starter

From $700setup

from $200/mo

  • Answers calls 24/7 in your industry's language
  • Custom intake questions written for your workflow
  • Books or captures leads to your calendar or inbox
  • Text confirmation to the caller
Start with Custom Starter

Custom Pro

Most picked
From $1,600setup

from $350/mo

  • Everything in Custom Starter
  • Escalation and triage rules built around your urgent cases
  • Outbound callback agent for missed calls & web forms
  • Lead log synced to your systems
Start with Custom Pro

Scoped Build

Quotedsetup

quoted monthly

  • Multi-location or multi-department routing
  • CRM / dispatch software integration
  • Custom brand voice and scripted greeting
  • Ongoing tuning against your real call recordings
Start with Scoped Build

Hear it

Demo the agent before you buy it

Sample calls

Short excerpts from the kind of calls the agent handles every night.

HVAC — 30 second clip

  • CallerHi — our furnace just quit and it's 11 at night.
  • LaykinThat's a no-heat emergency, I'll get a tech moving. Is anyone in the home at risk from the cold?
  • CallerMy mother's here, she's 80.
  • LaykinUnderstood. I'm flagging this as priority and texting the on-call tech now with your address.

How it works

Live on your line in 48 hours

01

Pick a package

Choose Starter, Pro or add a custom brand voice, then fill out a 5-minute intake form covering your hours, services and calendar access.

02

We build and test it

We configure the agent against your real business details, run it through your worst-case calls, and tune the escalation rules with you.

03

Live in 48 hours

Your new line goes live within 48 hours of signing up. Cancel anytime — no long-term contract, no lock-in.

The callback agent

It calls them back. Automatically.

A separate outbound agent watches for missed calls and web form submissions. Within seconds it dials the lead back, confirms what they need, and books or escalates — so no enquiry sits waiting for someone to notice it.

  • Rings back missed calls in seconds, not hours
  • Follows up every online request form submission
  • Confirms details and books straight into your calendar
  • Escalates urgent matters to your phone by SMS
  • Logs every attempt and outcome against the lead record

Try it on yourself

Drop your number below. Our callback agent will ring you back and run the exact conversation your customers would get.

Submitting triggers our outbound callback agent — the same one that chases your missed calls and form fills.

Pricing

Straight setup fee, flat monthly

Pricing varies slightly by vertical because the intake and escalation rules differ. Pick your industry for the exact numbers.